Store
Policy
RETURNS/CANCELLATIONS
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging. Please note that we do not permit the return of the following products: 1. Special orders and products that are custom configured to your specifications. 2. Products sold “as is” or “used” or that have been installed or used after receipt. 3. Firearms, once transferred to buyer. 4. Illumination devices, electronic sights, optics and night vision equipment. NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
WEBSITE DISCLAIMER
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
USED FIREARMS
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. Photos will be provided when available. All machine guns are considered used unless otherwise noted.
ALL PRE-OWNED FIREARM SALES ARE FINAL. THE PRE-OWNED FIREARM IS BEING SOLD “AS-IS” AND “WITH ALL FAULTS” AND WITHOUT ANY WARRANTY OF ANY KIND EXPRESS OR IMPLIED. SCOTTSDALE TACTICAL SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. BUYER ASSUMES ANY AND ALL RISKS IN CONNECTION WITH THE USE OF THE PRE-OWNED FIREARM.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm. All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
Scottsdale Tactical has the right to refuse or deny the sale of any and all firearm purchases for any reason.
-All Government Issued Id’s must be in government issued form (No printed Id’s) No vertical Ids are accepted.
-Scottsdale Tactical has the right to Refuse or Deny sale’s to ANY person’s under 25.
CUSTOMER SERVICE
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.
CONSUMER DATA PRIVACY
We respect your privacy and are committed to protecting it. The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection. The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
SECURE TRANSMISSION
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor’s Web browser. This link ensures that all data passed between the website and the browser remains private and secure.
ORDER FULFILLMENT
All orders are shipped promptly from our warehouse or in-store inventory within 3 – 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money. If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Scottsdale Tactical will be the final arbiter of discrepancies in the online catalog.
AMMUNITION & Magazine PURCHASES
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*
All In-store purchases for ammunition will be ID Verified. No Ammunition sales will be conducted within our store for restricted states. All restricted states laws will be followed for in-store transactions.
All Magazine purchases will be ID Verified. No magazine sales will be conducted for restricted states within our store. If presented with a restricted state ID transaction will be refused.
Scottsdale Tactical, does allow restricted states to purchase from both our website and or instore however, all local laws (place of residence) will be followed. Example: If you live in CA and try to purchase ammunition in AZ at our retail location, we will either 1. Deny the transaction, 2. Per request, in compliance with CA law, ship the ammunition to a CA FFL for pick up.
PURCHASE ADDRESS
Billing address and shipping address must be the same on all orders. If you wish to make a purchase and these two items do not match we will require verification of the shipping address. We strive to protect from fraud and want to make sure all transactions are as streamline as possible. Email: Sales@ScottsdaleTactical.com for more information.
FIREARM STORAGE CHARGES
We will hold your in-store, on-line, and transfer firearms at our shop until you can process your background check and take possession from our store. However, after two weeks if that this does not occur, we will charge a $10 per week storage fee to hold the firearm at our shop unless prior arrangements are agreed to by the shop regarding your situation. These exceptions to storage charges include, but are not limited to: delays processing an appeal of a Denial status on the background check, NFA items with submitted form awaiting ATF approval, repair work pending completion. Failure to reach this storage fee waiver agreement with the shop, either through lack of communication or negligence in reaching a confirmed agreement will result in full storage fees being assessed.
Abandoned items: Any item left at the shop subject to the $10 per week storage charge will be considered abandoned once the storage fees are equal to the assessed value of the item.
